Stress-free claims
From Inspection to Paperwork
At TurnKey Roofer, we understand that roof insurance claims can be a stressful process. We handle roof insurance claims for homeowners and business owners in New Orleans, and keep the process as hassle-free as we can.
We also provide unbiased roof inspections and detailed roof condition reports to support your claim. Let us take the hassle out of filing a roof insurance claim in New Orleans.
- Unbiased Roof InspectionsAn unbiased look at your roof to support your insurance claim.
- Detailed Roof Condition ReportsA detailed report on the condition of your roof to support your claim.
- Repairs to Total ReplacementsAll roofing work completed to the highest standards, from repairs and maintenance to a new roof.
What insurance pays for
What Roof Damage Insurance Covers
The roof damage your insurance covers depends on the terms of your policy and why the roof needs to be repaired or replaced.
Usually covered
Types of Roof Damage Covered by Insurance
A policy typically covers problems that happen suddenly or accidentally, caused by certain events.
- Hail DamageOne of the most common roof insurance claims. Hail can break or crack roofing materials and cause roof leaks.
- Wind DamageHigh-speed winds can lead to missing shingles, roof punctures and roof collapses.
- Snow WeightSnow that builds up adds extra pressure to the roof system and can cause major damage over time.
- Fire DamageFire can be devastating for a roof system and require a full roof replacement.
- Falling TreesA tree that falls on the roof can cause major damage that needs repair or replacement.
Usually not covered
Roof Damage Not Covered by Insurance
Read your policy carefully, so you can make an informed decision before you file a claim.
- Normal Wear & TearWear over time is not covered and is repaired or replaced out of pocket.
- Poor MaintenanceA roof that is not properly maintained can suffer damage the policy will not cover.
- Aging DamageAs roofing materials age, they become more prone to damage that policies typically leave out.
- Damage Caused by AnimalsAnimals chewing on roofing materials is not typically covered.
- Pest DamageTermites, rodents and other insects can damage a roof, and that is not covered.
Filing a claim
Filing a Roof Insurance Claim in New Orleans
At TurnKey Roofer, we make roof insurance claims simple and stress-free. Our roofing professionals work with you to make sure your roof is repaired or replaced correctly. Here are some tips on filing a roof insurance claim.
Read Your Insurance Policy
The first step is to learn about your policy. It’s pointless to fight for coverage you never had. Did you exclude wind and hail damage? Is your coverage based on replacement cost or actual cash value?
Examine the Damages
If you suspect storm damage, inspect your entire home and not just the roof, so you know what damage occurred before you contact your insurer.
Request an Estimate
Get a repair estimate based on what you have, not how you want to change things. Do not rely on the adjuster to set the cost of the repair. Get a written estimate on a roofing company’s letterhead with its contact information.
Document Damages
Take photos and videos of the damage before the roof is repaired or replaced, so you can produce evidence if there is any problem with the claim.
Hire a Professional
Hire an experienced roofing professional who can repair or replace your roof correctly and efficiently. TurnKey Roofer works closely with your insurance company throughout the claim.
Get a Free Estimate
An estimator surveys your roof and gives you a cost estimate, with no obligation to book.

Roof insurance claims
Work With Experienced & Professional Roofers in New Orleans
After you’ve discovered and documented any damage, the final step is to contact a reputable roofer for roof damage repair. Once your claim is filed, the TurnKey Roofer team can begin working on your project.
We provide unbiased roof inspections and detailed roof condition reports to support your claim.
Before you call
Insurance Claim Questions
Short answers to what people ask first. For anything else, call (504) 226-7070.
Do You Work With My Insurance Company?
Is Every Kind of Roof Damage Covered?
Should the Adjuster Set the Repair Cost?
What Should I Do Right After a Storm?
Do You Help Businesses With Claims Too?
Replacing the Roof After the Claim?
Once payment is received, the roofing project is completed within 24 hours.









